Contact

	(905) 828 - 1480
	133 West Mall Unit 11 Etobicoke, ON M9C 1C2

For any inquiries regarding products and/or delivery of items presented on this website, please contact the account manager for your specific organization, or simply email us at info@konno.ca. 

Returns

Please note that due to the customized nature of our products, all sales are final and are not eligible for return or exchange. Please ensure that all information, including spelling of name and numbers for all personalized items, are correct. Please do not attempt to return your order(s) as we will not be responsible for shipping your items back to you.

Incorrect or Defective Items

For any concerns regarding incorrect or defective items, Konno will replace such items immediately. All shipping costs for such items will be absorbed by Konno. Defective items will need to be inspected by Konno to ensure that proper care has been taken. Items will hold a 30 day replacement warranty on all custom items. Please contact us for more details at info@konno.ca!