SHIPPING

Please select "Ship to Association" at checkout. Orders distributed through the association are not subject to shipping fees. If you are accidentally charged for shipping, our team will issue a full refund within 24 hours.

RETURNS, WARRANTIES, DEFECTS

Due to the custom nature of these products, all sales are final. Orders cannot be changed once the ordering window has closed and production has begun. Please review your order carefully before checkout.

Any manufacturer defects or errors must be reported within 48 hours of receiving your order. Please email orders@konno.ca.